RETURNS AND SHIPPING

• Fabrics vary according to availability and SOH changes every five minutes so please confirm with us to make sure a line you are interested in is available & make sure you have checked sizing.
• Please refer our Size Chart for assistance with Sizing
• Part of a dog’s brain that is devoted to analyzing smells is about 40 times greater than ours. Dogs also have something called neophilia, which means they are attracted to new and interesting odors. Dogs possess a sense of smell many times more sensitive than even the most advanced man-made instrument.
• You might be surprised to learn just how powerful your cat’s sense of smell is. In fact, cats have an even stronger sense of smell than many dog breeds do. Because cats often experience odors more intensely than humans do, they don’t always perceive scents—good or bad—the same way.
•  Due to the Sensitivity of Animals Scent we do Not Take Returns on our Products so Please Ensure you have checked Dimensions on your Bed and chosen the correct Color.
• Repairs to beds start at R300 depending on what needs to be done to repair your bed and the size of the bed. Beds would need to be dropped off at our premises at 4 Long Street, Deurdrif, Constantia, Cape Town.
• Minimum 2 week lead time on repairs.
• Color – Please note that once a bed has been made it is unlikely that we are able to obtain the Fabric used to make your bed again and will do our best to match the repair up in color and fabric to your existing bed.

ORDER CHANGES

Sorry! Once an order is submitted, you will not be able to make any changes
If you have any questions or concerns, please contact info@bespokebrats.co.za

MORE QUESTIONS?

•  We understand you may have additional questions regarding your order. Please contact our Customer Support at info@bespokebrats.co.za, with your order confirmation number included in the subject line.